Overview
Whether a client missed their initial confirmation email or needs a physical copy for their records, you can quickly resend or reprint a receipt from your ClientPay dashboard.
Step 1: Navigate to the Transaction
Select Transactions from the left-hand navigation menu.
Search for the specific transaction using the client name, dollar amount, or date.
Once located, click on the transaction to open the details view.
Step 2: Choose Your Action
To Resend a Receipt via Email:
Click Resend Receipt from the menu on the right side of the screen.
Enter the cardholder's email address.
Click Resend Receipt to confirm.
To Reprint a Receipt:
Click View/Print Receipt.
The receipt will open in a new browser window.
Use your browser's print function (Ctrl+P or Cmd+P) to print the document.
