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Closing or Suspending Your Account

Whether you need to temporarily pause your services or close your account permanently, our team is here to assist.

Updated today

πŸ“ž How to Get Started

To ensure your data is handled securely and any pending transactions are settled, account closures must be handled by a support representative.

Contact our Support Team:

  • Phone: (855) 492-5995

  • Hours: Monday – Friday


πŸ’‘ Things to Consider

Before you call to close your account, please keep the following in mind:

  • Temporary Suspension: If you only need to stop billing for a short period, ask our team about suspension options instead of a full closure.

  • Data Export: We recommend downloading any necessary Reporting data or transaction history for your firm's records before the account is deactivated.

  • Recurring Payments: Ensure you have a plan for any active scheduled payments or recurring billing cycles currently running through the platform.


πŸ“‹ Quick Reference

Action

Contact Method

Close Account

Call (855) 492-5995

Suspend Account

Call (855) 492-5995

General Inquiry

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