👤 Who can authorize this change?
For security purposes, only the Account Owner or an authorized Administrative contact can initiate a change to the deposit or withdrawal bank accounts associated with your ClientPay profile.
📞 How to Start the Update
If you need to change where your deposits are sent, please contact our Support Department directly:
Phone: (855) 656-4685
Business Hours: Monday – Friday, 8:00 AM – 7:00 PM CT
📋 What to Have Ready
To expedite your request, please have the following information available when you call:
Your ClientPay Merchant ID or firm name.
The last 4 digits of your current bank account.
The Routing and Account numbers for your new bank account.
A voided check or a bank verification letter (you will be provided a secure link to upload these documents during your call).