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Managing Payment Notifications

Customize who in your firm receives alerts for successful and failed transactions.

Updated today

πŸ› οΈ Accessing Payment Settings

To update your notification preferences, start by navigating to your account settings:

  1. Open Menu: Click your name in the top-right corner of the screen.

  2. Select Settings: Choose Settings from the drop-down menu.

  3. Go to Payments: Click the Payment Settings tab located in the top navigation bar.


✏️ Updating Notification Emails

Under the Merchant Notifications section, you will see separate fields for Successful transactions and Failed transactions.

How to Add a New Email

  • Type the desired email address into the text field.

  • Press Enter/Return on your keyboard.

  • The email will appear as a blue tag below the field once it is successfully added.

How to Remove an Email

  • Locate the email tag you wish to remove.

  • Click the "x" icon inside the tag.

Don't forget to save! You must click the Save Changes button at the bottom of the page for your new settings to take effect.


πŸ“‹ Quick Reference

Notification Type

Description

Successful

Alerts sent when a payment is processed successfully.

Failed

Alerts sent when a payment is declined or fails.

Recipient Limit

Multiple emails can be added to both fields.

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