📋 Overview
ClientPay provides a built-in PCI compliance program directly within your account. By following this guide, you can complete your annual requirements in just a few minutes.
Access Requirement: Only Account Owners and Admin-level users can access the PCI compliance portal.
🚀 Step-by-Step Instructions
Sign In
Log in to your ClientPay Account using your existing credentials.
Access the Portal
Navigate to the drop-down menu under your name in the top-right corner and select the PCI compliance link.
Start the Questionnaire
Click either the Renew Questionnaire or Take Questionnaire button to begin.
Complete the SAQ
Follow the on-screen prompts to complete your Self-Assessment Questionnaire (SAQ).
Download Your Certificate
Once finished, you will have the option to download your PCI compliance certificate for your records.
💡 Key Facts to Know
Automatic Notification: You do not need to send us your certificate; ClientPay is notified automatically the moment you finish.
Annual Renewal: Your PCI compliance is valid for one year and must be renewed annually.
Zero Cost: This program is included in your ClientPay account at no additional charge.
🛠️ Need Assistance?
If you have questions about your eligibility or need help navigating the questionnaire, our support team is ready to assist.
Support: Contact ClientPay Support