Overview
ClientPay's card reader offers a PCI-compliant way to accept payments in-office, including chip-read and contactless options like Apple Pay and Google Pay.
⚠️ Before You Begin: Connection & Charging
To ensure your reader functions correctly, please note the following:
Wi-Fi Requirements: The reader requires a stable Wi-Fi connection. It does not support "captive portals" (networks that require a web-page login, common in hotels or coffee shops).
Charging: Only use the provided cable or docking station. Third-party cables may prevent the device from charging properly.
🚀 Getting Started
Setup: Follow our Getting Started Guide for initial configuration.
Video Walkthrough: Watch the 1:35 tutorial below to see the reader in action.
💡 Pro-Tips for Success
Accepting Payments: The reader supports tap-to-pay (contactless) and EMV (chip) inserts.
Monthly Maintenance: We recommend restarting the device at least once a month. This ensures the latest security and software updates are installed.
Eligibility: Not all firms are eligible for card reader hardware. If you have questions, please contact Support at 855-492-5995.