ClientPay has created an easy-to-use PCI compliance program for our customers. The program is available within your ClientPay account at no additional charge. Please see the attached checklist for PCI Compliance best practices. If you follow this guide, you can become PCI compliant in a matter of minutes.
- Sign in to your ClientPay Account with your existing login credentials.
Note: Only the Account Owner and Admin level users can access the PCI compliance portal.
- The PCI compliance portal can be accessed from the above login link, or from the drop-down menu under your name in the top right corner of your ClientPay account.
- Click the Renew Questionnaire or Take Questionnaire button to begin the process.
- Follow the prompts on the screen to complete your PCI compliance SAQ (Self Assessment Questionnaire). You will be given an option to download a PCI compliance certificate upon successful completion. The PCI compliance certificate is valid for one year and should be renewed annually. ClientPay is notified automatically when your PCI compliance is updated—you do not need to send us your PCI compliance certificate.
Please contact our support team if you need any assistance. We are happy to help answer questions about your eligibility or anything else regarding your PCI compliance.